Salesforce as a Strategic
platform for
better decisions.
We design Salesforce solutions aligned with business strategy connecting people, processes, and data to enable smarter decisions and sustainable growth.
How we work
Business-First Mindset
We don't start with Salesforce. We start with business processes and KPIs. Every configuration, automation, and integration is designed to align with business objectives.
Enterprise-Grade Delivery
Experience with large organizations and proven methodologies. Strong quality and risk controls. Delivery in regulated environments.
Experience & Certified Team
Our team brings over 10 years of hands-on Salesforce experience. Not just certifications-people who've done it at scale.
AI-Ready by Design
Certified expertise in Salesforce AI and Agentforce, combinated with Iceberg's broader AI an data practices.
Salesforce services
Blueprint & Implementation
We define the business blueprint first processes, KPI's, and governance. Then, we implement Salesforce to support them effectively.
Org Optimization
Assessment and optimization of existing Salesforce orgs to improve performance, usability, and scalability.
Data & System Integration
Integration with core systems to create a unified, reliable source of truth.
Support & Evolutionary Development
Ongoing support and continuous improvement to ensure Salesforce evolves with the organization.
AI Enablement
For organizations already on Salesforce, we enable AI and Agentforce capabilities to enhance automation and decision-making.
Why Salesforce
We use Salesforce as an enabler of long-term, positive impact.
We use Salesforce as an enabler of long-term, positive impact.
Salesforce should operate as a strategic platform, improving efficiency, transparency, and the way organizations engage with customers and teams.
- • Technology only transforms when it aligns with business goals.
- • Salesforce helps organizations structure, scale, and govern their processes.
- • Companies don't need more features, they need better, faster decisions.
Capabilities
We work with the core Salesforce platforms, selected based on business needs, not trends.
Sales Cloud
Marketing Cloud
Service Cloud
Agentforce
Financial Services Cloud
Health Cloud
Non-Profit
Data 360
Mulesoft
Slack
How we work
Team & Certifications
We invest continuously in training, platform evolution, and quality standards through our internal Iceberg Academy aligned with Salesforce practices.
Platform Evolution & Quality Standards.
Our Salesforce team holds certifications across functional roles, including administrators, consultants, developers, architects, QA, and UX designers. Our Salesforce team offer:
- • Senior, multidisciplinary profiles with 10+ years of experience.
- • Enterprise DNA, expert product and business understanding.
- • Seamless integration with Iceberg's AI and Application Lifecycle Management expertise.
Recognized Salesforce Credentials.
- • Salesforce Certified Platform Administrator
- • Salesforce Certified Platform Developer
- • Salesforce Certified Platform Foundations
- • Salesforce Certified Agentforce Sales Consultant
- • Salesforce Certified Agentforce Service Consultant
- • Salesforce Certified Marketing Cloud Engagement Consultant
- • Salesforce Certified Agentforce Specialist
- • Salesforce Certified Data 360 Consultant
- • Salesforce Certified MuleSoft Developer
- • Salesforce Certified Agentforce Field Service and Operations Consultant
Explore our official AgentExchange.
Case Study
Technology for Good: Our Impact with Fundación OGA–Michael Ham
At Iceberg Solutions, we believe in using technology to make a positive impact. Through our Salesforce Nonprofit Cloud implementation for Fundación OGA–Michael Ham, we helped improve daily operations and support the children, families, and community of Colegio Santa Gema in Argentina.
This project was honored with Salesforce LATAM's “Giving Back” Award FY26 for achieving the highest social impact among partners in the region.
Watch the video to discover the story and the people behind this meaningful project.
Salesforce LATAM “Giving Back” Award FY26
We are honored to share that Iceberg Solutions received the “Giving Back” Award for FY26 at the Salesforce LATAM Executive Partner Summit, recognizing the project with the highest social impact among Salesforce partners across Latin America.
This recognition celebrates our implementation of Salesforce Nonprofit Cloud for Fundación OGA–Michael Ham in Argentina, helping the organization streamline its operations and strengthen its ability to serve its community.
The project reflects one of our core beliefs at Iceberg Solutions: using technology to do good and create meaningful impact.
With over 30 years of experience delivering mission-critical technology solutions, we remain committed to combining technical excellence with a human-centered approach, building solutions that not only solve complex business challenges but also contribute to something greater.
We extend our gratitude to Salesforce and everyone involved in making this project possible.
At Iceberg Solutions, we believe technology has the power to transform organizations and positively impact lives.
